Privacy policy

Effective Date: [28-04-2026]

At Secret Adviser, privacy is not just a policy; it is the product. This document explains how we protect your anonymity and the extreme measures we take to ensure your data is never compromised.

1. The Principle of Minimal Data Collection

We operate on a "Privacy by Design" model. We do not want your data. To ensure your protection and ours, we only collect the bare minimum required to execute a professional transaction:

  • Pseudonyms: You are encouraged to use a pseudonym. We do not verify your legal name.

  • Encrypted Email: We collect an email address solely to deliver your secure booking link.

  • Payment Data: All payments are handled via Stripe. We never see or store your credit card or banking information.

2. Non-Recording Policy (Strict)

To protect both the Advisor and the Client, Secret Adviser strictly prohibits the recording of any session by any means(audio, video, or transcription).

  • We do not record sessions.

  • Clients are contractually prohibited from recording sessions.

  • Any breach of this policy results in the immediate termination of the session without a refund and a permanent ban from the service.

3. Immediate Data Destruction

Unlike traditional consultants who keep files on clients:

  • Session Notes: Any tactical notes taken by the Advisor are used only for the duration of the call and are permanently destroyed(shredded or digitally wiped) within 24 hours.

  • Communication: Emails regarding scheduling are routinely purged every 30 days.

4. Third-Party "Vessels"

We use industry-standard, secure platforms to facilitate our business (Squarespace, Acuity, Stripe). By using this site, you acknowledge that your data is processed by these entities according to their respective security protocols. We choose these partners specifically for their high-level encryption.

5. Legal Compulsion & Disclosure

Because we do not ask for your real name, address, or identifying details, we have no identifying information to provide to third parties, including law enforcement, even under subpoena. However, if we become aware of an immediate threat of physical harm to yourself or others, we will cooperate with authorities to the fullest extent possible within the limits of our anonymous system.

6. Limitation of Liability (The "Hold Harmless" Clause)

By using this service, you agree that Secret Adviser is not liable for any direct or indirect damages resulting from:

  • Technological failures (internet drops, platform glitches).

  • Any actions you take following our session.

  • Unauthorized access by third parties to your own email or devices.

7. PIPEDA Compliance (Canada)

This policy is designed to exceed the requirements of the Personal Information Protection and Electronic Documents Act(PIPEDA). If you wish to have your email or booking history deleted from our system immediately following a session, simply email hello@secretadviser.ca with the request.